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Rachel Saltsgaver

Rachel Saltsgaver

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ENABLEMENT

The importance of an effective sales enablement strategy

The B2B sales landscape has dramatically changed over the last few years. Buyers are more informed, conducting thorough research before engaging with sellers. Sales cycles include more stakeholders and touchpoints. As a result, buying cycles are complex and require sellers to be at the top of their game to engage with buyers and close deals. […]

4 min read

TRENDS & INSIGHTS

Seismic and Microsoft Copilot for Sales Integration: Enabling productivity where sellers work

This week’s Microsoft Ignite 2023 conference focused on how organizations can reimagine the way they work. Throughout the event, Microsoft featured strategic partner organizations that are helping drive the next wave of efficiency and innovation. Seismic is honored to be recognized during the keynote presentation which showcased our integral role in Microsoft’s AI strategy and […]

1 min read

ONE SEISMIC

Seismic Shift ’23: Day Two Highlights

After a rooftop party with panoramic views of San Diego that was full of camaraderie, we returned for a new day at Seismic Shift ‘23. And while many of us feel like we just kicked off our week together, it was the last full day of keynote and breakout sessions.  Today’s main stage content, impressive […]

6 min read

ONE SEISMIC

Seismic Shift ’23: Day One Highlights

We just wrapped the first full day of Seismic Shift 2023, and it was one for the books. We welcomed a sold-out crowd of 1,060 attendees from more than 400 companies across 13 different countries, and their energy didn’t disappoint as we kicked things off. The Marriott Marquis is buzzing with excitement and inspiration — […]

9 min read

TRENDS & INSIGHTS

How GTM teams can use AI to drive efficiency

It’s hard to believe that artificial intelligence (AI) has been around for seven decades. Recently, the topic has exploded with the evolution of generative AI. Now, we’re hearing more about the world of AI and what it means for the future of work on a daily basis.  But when it comes to understanding how AI […]

5 min read

Seismic Shift '23
ONE SEISMIC

5 reasons to attend Seismic Shift ‘23

Seismic Shift is back this October 23-26, and to say that we’re excited is an understatement. From engaging speakers to groundbreaking ideas, last year’s event did not disappoint. We’re raising the bar and bringing attendees a bigger and better experience than ever before! What is Seismic Shift? Shift is Seismic’s annual user conference that’s jam-packed […]

4 min read

ENABLEMENT

Using KPIs to measure customer service training and rep performance

Forward-thinking companies use the power of data to inform customer service training initiatives.

5 min read

Illustration of two coworkers viewing an enlarged infographic.
SALES

4 ways to unlock sales success with sales readiness

Here’s how to enable sellers for long-term success with ongoing enablement, training, and coaching.

5 min read

An illustration of people participating in online meeting. One of them has a light bulb above their head indicating an idea.
TRENDS & INSIGHTS

3 customer service skills that create authentic and engaging experiences

Recently, I needed to make some changes to my home’s insurance policy. First, I tried to make the changes through the self-service portal but was unsuccessful. Then, after numerous failed attempts to contact my local agent, I conceded and dialed the 1-800 customer service number.  I immediately received an automated message that stated my policy […]

5 min read

ENABLEMENT

3 ways to capture the tacit knowledge inside your employee’s head

When I first joined the SaaS world, I met with some of my teammates across the go-to-market (GTM) organization to learn more about the ins and outs of their roles and our company. Some of them had been with the organization for years while others had joined just a few months before me. Regardless of […]

5 min read

TRENDS & INSIGHTS

5 reasons why manufacturers need to leverage online learning 

The manufacturing industry is experiencing pivotal changes. And despite ongoing digital transformation, disrupted supply chains, and labor shortages, manufacturers are surpassing growth from previous years.  If manufacturers want to experience continued growth and ensure long-term success, they need to innovate in all areas of the business — not just with the goods they produce or […]

4 min read

ENABLEMENT

Enabling a culture of knowledge sharing: How to motivate employees and overcome challenges

Over the years, we’ve partnered with thousands of companies to help them enable their organizations with the skills, content, tools, and insights they need to grow. During this time we’ve noticed how important a culture of knowledge sharing is to enablement. That’s why we’re excited to bring you the second post in our three-part blog […]

5 min read

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